English translation for reference. Read the Japanese original.
Unima Privacy Policy
Established: September 21, 2026
UniversityMarket公式 (the “Company”) handles user information in connection with Unima, its marketplace service for students, as described below.
1. Information We Collect
The Company may collect the following information.
Account Information
- Full name
- Nickname
- Email address
- Phone number
- Date of birth or age verification information
- School name
- Student verification information
- Profile information
Student Verification Information
- Email address issued by a university or other educational institution
- Name of the school in which the user is enrolled
- Verification status
- Information necessary for verification using a student ID or similar document, when needed
When collecting images of student IDs or similar documents, the Company considers whether collection is necessary and strives to minimize information, including by deleting it after verification or limiting its retention period.
Transaction Information
- Listing information
- Purchase information
- Item prices
- Transaction dates and times
- Information about handover dates, times, and locations
- Cancellation and refund information
- Ratings and reports
Payment Information
The Company may use Stripe or other payment service providers.
Information such as credit card numbers is collected directly by the payment service provider. The Company does not retain credit card numbers themselves.
The Company may collect payment status, transaction IDs, and other information necessary for payment management.
Communication Information
- Messages between users
- Inquiries to the Company
- Reports
- Customer support history
Device and Usage Information
- IP address
- Operating system
- Browser information
- Device information
- Access logs
- Cookies and other identifiers
- App usage history
- Search, browsing, and interaction history
2. Purposes of Use
The Company uses the information it collects for the following purposes.
- Providing and operating the service
- Account registration and student verification
- Providing item listing and purchasing features
- Processing payments and sales proceeds
- Managing transactions between users
- Customer support
- Handling cancellations, refunds, and problems
- Preventing fraud, unauthorized payments, trading in stolen goods, and other misuse
- Identity verification and security
- Investigating violations of the terms of service and similar matters
- Improving the service and developing new features
- Analyzing usage
- Sending important notices and other communications
- Compliance with laws and regulations
- Other purposes specified when the information is collected
3. Disclosure to Third Parties
The Company does not provide personal data to third parties except as required by law, with the individual's consent, or as otherwise permitted by law.
4. Outsourcing
The Company may outsource operations such as the following to external service providers.
- Payments
- Cloud servers
- Email delivery
- Identity and student verification
- Access analytics
- Fraud detection
- Customer support
The Company selects and supervises its service providers appropriately as necessary.
5. Provision of Information to Overseas Service Providers
When using service providers located outside Japan, the Company takes the measures required by Japan's Act on the Protection of Personal Information and other applicable laws and regulations.
6. Security Measures
The Company implements organizational, personnel, physical, and technical security measures to prevent leakage, loss, damage, and similar incidents involving personal data.
These measures include access controls, authentication management, log management, encryption, and other measures appropriate to the scale of the service and the information handled.
7. Retention Periods
The Company retains information for the period necessary to achieve the purposes of use and for any period required by law.
Information that no longer needs to be retained is deleted, anonymized, or otherwise handled within a reasonable period.
Specific retention periods, where needed, are determined in the Company's internal rules or similar provisions.
8. Messages Between Users
As a general rule, the Company performs the system processing of messages between users necessary to provide transactions.
The Company may review messages to the extent necessary for legitimate purposes, including responding to reports, preventing misuse, addressing violations of the terms of service, protecting users' lives and physical safety, and fulfilling legal requirements.
9. Cookies, SDKs, and Similar Technologies
The service may use cookies, SDKs, and other technologies to provide the service, analyze errors, analyze usage, and for similar purposes.
Transmission of information to external providers is addressed separately in the External Data Transmission Policy.
10. Requests for Disclosure and Other Actions
Under applicable laws and regulations, individuals may be able to request disclosure, correction, addition, deletion, suspension of use, erasure, and other actions concerning personal data held by the Company.
Please contact the inquiry desk below for information on how to make a request.
11. Information After Account Closure
Even after a user closes their account, the Company may retain some information for a certain period to the extent necessary to prevent misuse, resolve disputes, comply with laws and regulations, or for other necessary purposes.
12. Changes to This Policy
The Company may change this policy in response to changes in laws and regulations, the service, or other circumstances.
Important changes will be announced through the service or by other appropriate means.
13. Contact
Operator: UniversityMarket公式
Location: Tokyo