Unima Seller Guidelines

This is a reference translation. If there is any discrepancy between this translation and the Japanese version, the Japanese version prevails.

Before listing

You may list only items that you can legally sell.

Describe the following accurately.

Item name

Manufacturer or brand

Model number

When it was bought

How long it was used

Condition

Scratches and stains

Defects

Accessories

Size

Any other information important to a purchase decision

If there are scratches or defects, make sure they can also be seen in the photos.

Photos

Post photos you took of the actual item.

Avoid listings that use only images from the internet, or images that don't show the actual condition of the item.

Electronics

When listing a smartphone, PC or similar, back up anything you need and delete your personal data before the handover.

Remove the device lock, Apple ID, Google account and any other activation lock.

Withdrawing a listing

Until you approve a purchase request, you can withdraw the listing from its details screen.

If you withdraw it, all purchase requests received that have not yet been approved are declined, and the buyers are notified. A withdrawn listing cannot be restored.

After you approve a purchase request, you cannot withdraw the listing. If there are unavoidable circumstances, request a cancellation from the deal screen.

After the deal is formed

Once your item is bought, agree on the handover date, time and place with the buyer through in-app messages.

Use Unima's in-app messaging for communication whenever possible.

Handover place

As a rule, hand over items on campus. Follow your university's rules.

We do not recommend inviting buyers to your home, dormitory room or similar.

Handing over the item

Give the buyer time to check the item.

If anything is different from the description, tell them before the handover.

Hand over the item after the buyer has finished checking it.

After the handover

Follow the deal completion procedure in the app.

Receiving earnings

Your earnings become available for payout about 4 business days after the deal is finalized. Earnings that have become available are paid out together to your registered payout account on the 5th of each month that follows (earnings that are not yet available on the 5th are paid out together on the 5th of the following month). After a payout is processed, it may take several more business days for the funds to reach your account.

These numbers of days and payout dates are estimates. A payout may be delayed or may not be possible if your identity verification or payout account registration is not complete, if it is your first payout and the check takes time, if a refund or dispute (chargeback) arises for a deal, if your account information is incorrect, or if there is a holiday at a financial institution or a system failure (for details, see Article 6 of the Terms of Service). You can check the amount scheduled for payout under "Upcoming payout" in Payments and earnings on My Page in the app.

You need to register a payout account when you approve your first purchase request.

There is no transfer fee. The sales fee is 5% of the item price.